Contact Us

Need help? We’re here for you.
Whether you have a question about our smart locks, need support, or want to partner with us — we’ll respond within 24 hours on business days. (except holidays). 

Customer Service & Support

Email: support@welock.com

Whatsapp：+8613662630390

Mailing / Business Office (not for returns): 602, Building 4, Mattel Industrial Park, 1231 Guanguang Road, Guanlan Street, Longhua District, Shenzhen, China (not a return address)

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